Ben was really helpful and quick to respond. Car was great and would do business with them again.
Yes I would recommend them to other customers My dealings with Ben made the purchase of the MX 5 an enjoyable with no pressure to buy or take the car immediately The test drive indicated that Smith’s new a great deal about the MX 5 I am very happy with my purchase as I have been looking for 12 months for the right car.
Ben is a credit to the business and no question were unanswered, and couldn’t go far enough on customer service, even to the point of picking me up from the railway station on the day of collection.
I have just bought a John Cooper Works from this garage and I have to say they are a fantastic friendly bunch. Ben in particular bent over backwards for us and his efforts were fully appreciated. The car itself was absolutely as described and actually exceeded our expectations. Would definitely recommend them and would be more than happy to deal with them again.
Great customer service.. Ben helped me through the process with any questions I had, and I had a lot.. Went out of his way to get any additional info I needed, got us sorted for finally picking up the car.. a very satisfied customer.
Good service overall from staff, there happy to answer any questions on the car.
Recently purchased a BMW Z4 35iS from Smiths and the service received was second to none. The vehicle itself was presented in immaculate condition, and both Richard who I spoke to initially and Ben (Sales), were super approachable and were able to answer all of my questions. I had first enquired on the Monday, and after using one of their attractive finance packages, the car was mine the following day. I took a train from Scotland and at Melton Mowbray, Ben was there at the train station to pick me up, show me round the vehicle and took me for a test drive. He even filled it with some petrol. A first class car and first class service. Many thanks to all!
Very trustworthy Garage, just simply very genuine guys, offering excellent exampes. knowledge is outstanding… would not go any where else!! Thanks for looking after me – really pleased with my new car ❤️
I found Ben to be extremely helpful, accommodating and knowledgeable. Did exactly as promised, any questions I had were answered. Would recommend and I would go there again . The car is excellent.
I was dealing with Ben who provided Good customer satisfaction, friendly environment and he was honest about everything.
Would for sure buy again from Smiths Sports and Performance, Ben was so helpful and couldn’t do enough on purchasing the Mercedes A45s plus AMG even got a cracking price on my Golf R 7.5 when trading in also have a choice of quality sports cars 😊
Great communication Honest no pressure sales Fantastic knowledge of the vehicle I liked and gave me the confidence to buy from them Sam and Ben are great to deal with. Will pass on to friends and family.
Ben was amazing from start to finish. Went the extra mile answered all my questions and kept me upto date with everything. I travelled over 2.5 hours for my car and I’d do it again as the service I received was outstanding. My car is brilliant thank you.
Dealt with Ben he was help throughout the whole process and catered to my needs, defo would recommend to anyone to buy from them
Great Service from start to finish. Ben answered all my questions promptly before viewing. Veiwing was accommodated after my work hours (8-5:30) The Car was well presented on arrival and defiantly felt like a non rushed no stress experience. The car was ready to drive away which was a bonus that i didn’t have to drive back again later in the week. Thanks guys It was a pleasure.
recently purchased a Lexus ISF from Ben, a very easy purchase experience from start to finish. Communication has been excellent throughout especially after sales where other dealers can often fall short. I wouldn’t hesitate to recommend Sam Smith and Ben.
So I bought a mk7.5 golf GTD from Sam Smith Motor Retail, firstly I would like to say how professional they are I dealt with Ben who answered any questions I had always responded to calls and messages and made the whole process a pleasurable experience, i part exchanged my previous car and cannot be happier with my new golf from Sam Smith motors. Would 100 percent recommend this dealership.
Dealt with Ben. Great experience. Great car.
Highly professional – from the initial discussions, through test run, trade in negotiation and vehicle handover, the whole process was seamless and stress free. None of that pushy sales stuff! The staff were outstanding and couldn’t have done anymore to help. Spot on customer service, top quality vehicles – highly recommended!
I went down on Saturday to view my car, immediately fell in love with it. By Monday the sale was agreed, of which Ben worked hard getting me a very good finance package. Today, Wednesday I collected my car which was beautifully presented in the showroom. I could not be any happier with the service I received and also the car. They evidently buy very good examples! 5*without doubt. Thankyou.
Immediate response and good communication from Ben. Would recommend.
Very good service professional and friendly very good experience from start to finish I would certainly recommend them.
Fast efficient and professional service, no nonsense, value for money, Ben was amazing and would definitely go back to Sam Smith’s again. Thanks guys.
Great service from Ben car was exactly as described and the whole purchasing experience was effortless! Would highly recommend.
Brought a lovely ford rs from these chaps with a part x with mine they even stayed late for me to go…
Purchased 2 cars in the last year both hi spec price very reasonable pre sales service with Ben excellent and after sales service excellent. Will certainly by looking to buy my next cars from there.
Fantastic service, Ben stayed open late to allow me to collect the car, hassle free, smooth…
Absolutely spot on yet again. Sam was a delight to deal with as always and was nice to have a good catch up with him about cars. Will always come back to him and couldn’t recommend him and his team enough!!! A+++
Excellent service from Russell and Ben. Totally professional and a non pressured environment. It made buying my MX 5 a very enjoyable experience.
Richard from Sam Smith Motor Retail contacted me regarding my advertised car, agreed a deal with me there and then and, within 24 hours, drove over 100 miles to collect it. No quibbles, no chipping. Just a straight-forward, quick and hassle-free trade at a price we were both obviously happy with. The way it should be. Knowledgeable, fair, friendly and courteous – I highly recommended this as a top business to do business with.
Dealt with Ben and the whole process was smooth from start to finish.
Dealt with Ben through the entire process. Made buying my mini extremely easy. Nothing was too much trouble for him. He went above and beyond. He let me pick up out of hours due to my work commitments. Ben’s knowledge of the cars in the garage was outstanding. I would 100% recommend Sam Smith Motor Retail to anyone looking for a car!
From first enquiry to picking the car up the team at ‘Sam Smith’ were amazing, super helpful and very responsive. First time buying a car from an indipendant garage so I was a little nervous given the value of the car, that said the car was immaculate and drives like a dream. Very happy and wouldn’t hesitate to use them for my next car. Special thanks to Ben, great guy and made the purchase very smooth. Thanks mate.
Recently bought my BMW one series and I honestly cannot recommend Sam and his team enough! Always go above and beyond to get you the perfect car and will not find you just anything they like to make sure it’s the perfect car for you! So quick and easy, amazing service! over the moon with my purchase, thanks so much Sam & the team!
Sam’s personal service makes buying a car so easy, they really understand exactly what you’re looking for and go above and beyond to find the car that’s perfect for your needs. It’s the second time I’ve bought a car from Sam and yet again I couldn’t be happier with my car. I can’t see me going anywhere else for new cars in the future.
Service was excellent. Ben was one of the only people from a car dealership to respond to my enquiry, despite being in another country at the time. He made everything really easy and explained everything I needed to know.
I’m a young driver and this was my first car / deal. I had the pleasure of dealing with Ben who is sensational and super knowledgeable. Despite financing with a third party , this was no issue at all , and after test driving the vehicle I was stunned to see how well kept everything was and likewise for the other stock. Can’t recommend enough , will definitely be back. And once again Ben made this entire process so smooth and even picked me up from a nearby station on the day of car collection. Keep it up
Absolutely fantastic ! Polite, friendly and knowledgable ! Sourced the perfect car for me and delivered it in immaculate condition !
A first class and very professional service. I live 5 hours away from Sam Smith Motors so I didn’t want a wasted trip. Sam and Ben were extremely helpful. They sent extra photos of the vehicle and a video. Their assessment of the condition was spot on. On collection the vehicle exceed my expectations. They are a pleasure to deal with and although I live 5 hours away I wouldn’t hesitate to use them again. 5 stars from me!
I bought a used car from Sam Smith Motors a week ago and would like to say how professional Ben was when dealing with the sale. Also it became clear to me that they only sell good quality cars to their customers.
Sam smith just purchased a car from me. I hate selling cars and this was effortless, sam travelled 4 hours to come and see the car after exchanging messages with me so that he knew what he was travelling for. He arrived when he said he would and knew everything to ask about that particular model of car. The funds where in my account there and then with absolutely no tyre kicking or sucking through his teeth . Very polite and professional, as a result he has a great car to add to his stock and I sold my car easily, win win.
Faultless experience. Very friends and wasn’t pressured into any sales. Very reasonable and would highly recommend. Would definitely buy from them again.
First class service from Ben and Richard. In addition to a great buying experience for my MX5 they have also provided excellent after sales. A couple of weeks after I bought the car I noticed the fuel gauge was faulty. I contacted Ben and we agreed I would drop the car back with them for repair and drive back later that day. Unfortunately the repair turned out to be more complicated than anticipated and wasn’t possible on the day, necessitating me leaving the car and getting a train home. Two days later Richard delivered the repaired car back to me on a trailer (a 3 hour round trip).In addition to fixing the problem they had also taken the trouble to clean and paint the brake callipers and discs as when they were working on the car they noticed they ‘looked a bit rusty’. Thank you.
Awesome service from start to finish, I dealt with Ben who couldn’t have been more helpful, We live 260 miles away from them and was sent detailed walk around videos highlighting everything on the car, we arrived to collect and the car was even better than it looked on the videos, couldn’t be happier and it even came with half a tank of fuel to get me on my way home, Thanks again guys, will be back when I look to upgrade.
Ben and Richard were very easy to deal with ,down to earth and yet very professional with excellent communication. I’m really pleased with my juke nismo which arrived on time and in the excellent condition which it was advertised. I rate these guys very highly and would definitely buy from them again with confidence.
I had a fantastic experience with Sam Smith’s. I was after a specific type of MX-5 and after coming across it on the website I rang up and got through to Ben, who gave me a bit more information and I put a reserve down for the car. Following this, Ben kept really good communication through emails and I booked a 3 and half hour train journey to test drive and hopefully buy the MX-5 (which I did). Ben picked me up from the train station and within a couple of hours I’d test driven the car and started my journey back up North. Although the pictures online made the car look mint I expected the odd put-off but I was made up how good the condition of the car was for a 6 year old example. I’d highly recommend Sam Smith and Ben was a huge help, in which was all a really seamless process. If I was to ever go to sell my MX-5 I’m sure I’ll drive it down to these guys. Cheers for the awesome Miata!
The guys from the company were so polite and honest, it restored my faith in dealers. I wouldn’t hesitate to buy or sell to this company in the future.
Sam smith motors – would most definitely purchase another car from this company. Both Ben and Richard were very professional and the after sale service was outstanding.
Would highly recommend Sam Smith Motor Retail Ltd, excellent service, knowledgeable and courteous staff (thank you Ben and Sam).
I recently bought my new car from Sam Smith Motor Retail and dealt mainly with Ben, who was extremely obliging and knowledgeable. Everything was ready for me at both the viewing and when I collected the car. I also never felt under any pressure despite having to delay the collection. All in all a really stress free buying experience. I would definitely use them again.
Richard & Ben were a pleasure to deal with.
Great experience from Sam Smith Motors. The whole process was very easy and straight forward and they also picked me up from the station when collecting the car. Had some small issues occur since owning the car but they have been more than helpful with sorting these with no costs involved by myself at all. Highly recommend and will happily use again for any future purchase.
Honestly wouldn’t want to buy a car from anywhere else. Full respect to Richard & Ben as they were great throughout, arranging to modify the car for me so it was my exact spec before I collected it! Even when I sold my previous car to them too, the whole process took about 15 minutes with no haggling.
I sold my car to sam smith motor retail and dealt mainly with Ben and Rich. Very friendly, professional and such a smooth transaction. Would highly recommend
Baugh an amazing x3m40i from Sam Smith motors! Ask for Ben!! Really straight forward made the transaction very stress free! Would use again in future!!
I had the best service and experience ever provided from Sam Smith Motor Retail. I had shown a huge interest in the BMW M140i and booked to view on the 16th. As soon as I arrived the car was there ready for my viewing. Ben was extremely helpful and answered anything I needed to know. The following day i came back to collect the vehicle. I travelled 2 and a half hours on train. Ben went above and beyond and even collected me from the station. Top notch service and highly recommend! Excellent range of performance cars on the fleet! M140i is a stunning car!
I have recently sold a vehicle to Sam Smith Motors. They made a ‘very strong’ trade offer and stayed true to their word. They were very pleasant to deal with, prompt and reliable and very knowledgeable. They arranged collection and payment was instant. I would have no hesitation in recommending Sam Smith Motor Retail or indeed purchasing a vehicle from them in the future.
Visited Sam Smith Autos and saw Ben who had the car ready for my arrival. Ben let me have the keys so I could have a look at the car… If I ever needed any help Ben was more than happy to assist me. The service was A+ I bought a BMW 335D from them and I’m a very happy boy. Definitely will consider revisiting when I need a new motor in the future.
Car looked great and spotless in the showroom. No problems with it and drives really well. Fast payment as got it within a week of seeing it. Great friendly customer service and will always help. Would definitely recommend.
The service provided was excellent. On arriving; the vehicle was ready for my inspection and was even better than advertised. When I took the car for a test drive; the performance was better than anticipated. These guys take great care choosing the right car to sell to their customers, and are both helpful and friendly. I will definitely go back to them if I decide to change my vehicle in the future
Recently travelled 2 and a half hours to Leicester from London to pick up a BMW M240i. Very happy with the service, especially that they did not make me put down a deposit through the trust of my genuine interest. Very satisfied purchase!
100% will be buying from Sam Smiths in the future. Fast and efficient service throughout the whole purchase.
Really great buying experience, we met Ben who was really knowledgable, done everything he could, any questions he answered! Would highly recommended anyone to buy from here. Thank you from my amazing car!
Sam Smith Motors were a pleasure to deal with. The salesman was extremely helpful throughout the process and the car was just what I was looking for. The car was perfectly described and presented very well. My partner is looking to change his car and we won’t hesitate if the right one appears with Sam Smith Motors. I would highly recommend them.
Recently travelled 2 and a half hours to Leicester from London to pick up a BMW M240i. Very happy with the service, especially that they did not make me put down a deposit through the trust of my genuine interest. Very satisfied purchase!
Recently brought a stunning 225d BMW the car was accurately described I certainly wasn’t disappointed when I went to collect it as I had left a deposit without viewing the car nice to deal with a honest car trader will definitely use again in the future for sure 👍👍
Great dealership to work with, car was delivered promptly and the service was impeccable. Very pleased with my M235i.
A very pleasant customer experience with the guys at Sam Smith Motors. The salesman was great with all the questions we had, would definitely buy from them again.
Great service! Really helpful, not pushy and made sure the sale went very smoothly. Sent videos of the car and even sorted my tax out for me.
Overall experience excellent, very helpful and informative covered all areas. Would highly recommend .
This is the third vehicle I’ve purchased from Sam Smith and his team. The cars have always been immaculately presented hence the repeat purchases. They’ve always been helpful when I’ve had a query. Certainly recommend them.
Amazing customer service such a friendly and easy experience to go through, would recommend to everyone
This Garage is a Fab find! Actually only down the road and never knew it existed. We Would highly recommend Sam Smith’s, they are just simply – genuine ! Never disappoints , it really has some of the best examples. My Husband loves his cars and is very fussy – we have now purchased 3 cars from Sam, always receiving excellent service, before and after, nothing is too much trouble. Thank you so much – we are really pleased with the M4, just amazing!!
Really easy and pleasant purchase with Ben and Richard!
Great service and made very easy during Covid. Definately will be coming back and would recommend to others.
Always brilliant service from the guys here – picked up my MX5 from them today and the whole process…
When I say I wouldn’t buy a car anywhere else. I mean it. These guys are the absolute best!! They have sourced me my 5th car, and spend time and effort doing so! The best quality. I’ve had about 5 cars from here now and recommend them to everybody that asks me! So friendly, helpful, and nothings ever too much. Thankyou so much for all you continually do for me, my friends and family!! X Ps here’s my newest beauty!
During these difficult times it was strange buying a car over the phone. But these guys made it easy and stress free. Great advice and independent from the sale they shared some ideas of choices and options. Delivered on what they said and on time. The car arrived and i was very happy, it was exactly as described, even down to what they described what the video couldn’t really show- at no point did i feel under pressure to pay and hope before I saw it and was truly happy with my new MX 5 . thanks S, B and R
Picked up a lovely low mileage MX5 from this dealer. Ben who assisted me was friendly, knowledgeable and absolutely no-pressure which was really appreciated. The place was spotless and well-organised and gave off the air of people who are properly committed to their industry. Encountered a very minor issue after a couple of months with the car (a slightly seized brake caliper, apparently very common with MX5s especially during bad winter weather as we’ve recently been seeing) – I gave them a call and they were happy to take a look no questions asked and got it sorted same day at no additional cost. My last experience with a used car dealer was absolutely terrible so I was a bit hesitant to get involved with the industry again, however I’m glad I took the plunge again as this place proves that there are people who do it properly.
Ben was professional from start to finish he kept me informed and was always down the end of the phone to answer any questions I had. On the day of collection the car was all prepped and ready to be driven away with no hassle, all in all a great buying experience.
Fantastic service from start to finish, Professional with lots of help to find the car I wanted.
Easily one of the best in the business!!! Such a genuine and friendly guy. Honestly felt like I was dealing with a friend. Really nice to meet someone who is as enthusiastic about cars as myself. Will be coming back with no doubts, whether that be buying a car or selling one. Highly recommend!!!
Just purchased my third car from Sam and was a pleasure as always. The only dealership I’ll ever buy a car from they really are the best in the business that have a genuine passion for cars and of course top notch customer service. Thanks again to Sam and Ben!
Excellent service from start to finish. No pressure to buy the vehicle I was test driving. I am very pleased with my new car.
Couldn’t fault the service I received when purchasing a bmw 1 series from Sam smiths, salesman not pushy in the slightest which is always a big plus when viewing a car and the condition of the car was spot on. Would recommend and re visit in the future.
Purchased my first M4 from here yesterday. Cannot fault the service at all. Very helpful from start to finish, knew the history on the car and any problems or queries where addressed during the viewing. Highly Recommended.
Hi Sam & Ben,
I just wanted to send you an email to say how delighted I am with my amazing MX5 Mazda Kendo, I really enjoyed my drive home when I left your garage on wednesday , it felt like I have been driving the car for years. I also wanted to thank you both for being so lovely and making the whole experience of buying my new car a very pleasant and memorable one, we never once felt pressured or rushed as we have felt at other garages in the past. Nothing was too much trouble and Ben was amazing at explaining everything to my Dad and I that we wanted to know. As you know I had a terrible experience with my Audi TT which was my 4oth birthday present, Dad is so relieved he has hopefully brought me a special car to replace it for many years to come, it really is a joy to drive. I will never forget how lovely & efficient you both were , how good was that looking at a car one day & being able to drive it away the very next day!! I would certainly recommend you to anyone looking to buy a new car.
Extremely helpful and a pleasure to deal with. Ben put himself out on a Sunday morning to meet up and close the deal I will definitely recommend to anyone Very very happy with the new Golf R
This is the 3rd car I have bought from the guys at SSMR, and once again they haven’t disappointed! Even with the current pandemic, the guys always kept their 2m rule, followed protocol, and abided all the rules set in place. Despite all this, their help from start to finish was top class, so a big thank you to everyone who helped me get on my way in my new car. I would highly recommend to anyone looking to buy or sell a car, to get in contact with these guys immediately, as they can always provide an excellent service, no matter what you’re requirement.
Excellent communication from the start, professional and very easy to deal with – highly recommended
A big thanks to Ben at Sam Smith Motors. We have just purchased a Mazda MX5 and would highly recommend the service from start to finish. Ben was attentive but not pushy, and we are really happy with the car.
Great experience & great cars . I would have liked one of the amazing M4’s that Sam has but that will have to wait until next time . That being said the service was still exceptional even though I was buying a cheaper car
I recently sold a Golf R to Sam Smith Motor Retail, which proved to be a seamless and highly professional transaction. Both Sam and Richard are a pleasure to deal with, and very nice people too. Highly recommended. Matt, Chelmsford
Great communication from initial enquiry about the car, really helpful throughout the entire process, travelled 2 hours to go and pick up the car and it was exactly as described, the salesman wasn’t pushy, wasn’t trying to oversell the car and again was really helpful and knew what he was talking about, just an overall great experience from start to finish and I’d highly recommend Sam Smith autos to anyone thinking of buying a car from them! Great car and great service, 10/10!
Quick response from first enquiry regarding a lovely MX5. I’d been looking for this particular model and fortunately saw this as soon as it came on. Good photos and description and from that I reserved the car. It was mot’d the following morning and later that day I travelled a couple of hours to collect it. It’s not often in my experience that a car is as good as it looks from the photos and description, but this was the exception. And looking at the other cars they had it’s clear that they only sell superbly conditioned vehicles. Staff were friendly and professional. Would definitely recommend Sam Smith Motor retail ltd.
Top class experience, booked in to view the car with no hassle at all, very accommodating. Friendly and welcoming experience, no pressure at all, given time to view the car followed by a test drive. Bought the car which was a smooth easy process. The car is in stunning condition and has been a dream to drive post purchase. 100% would recommend!!
Fantastic service, great price, friendly, knowledgeable guys. Highly recommended, will definitely be going back !!
Sam Smith MR was brilliant. Offered a fair valuation for the part exchange and was excellent when it came to sorting out the finance! Thanks SSMR, really appreciate the fantastic service!
A pleasure to deal with. We travelled from Scotland to purchase an absolutely stunning little Mini from Sam Smith Motors. Ben was so honest with what he told me about the car after I had made the initial enquiry, we were more than happy to make the journey based on his description that ‘we would not be disappointed’ and how right he was. Sam even picked us up in the car from the train station and Ben called late that evening to make sure we arrived back home safely, which says everything about the superb customer service we received. Thank you so much guys.
Our first experience with Sam Smiths motors, but not our last I’m sure. Great customer service, the balance between customer support/ information and sales was spot on and the car is great -just what we were looking for and at a great price. Thanks, and we’ll see you at your new unit on Potters hill for our next car 👍
I’ve just part exchanged my Vauxhall Astra for a Seat Ibiza Sport ( love it ! ) I messaged Sam smiths motors as I needed to get something a little smaller and affordable , and within minutes they got back to me . I would highly recommend these guys . You can 100% trust these guys to find you the car of your dreams. Brilliant ! 🙂
Just wanted to say a massive thanks to Ben at Sam Smith Motors! From start to finish excellent service and the car Is fantastic ! I would have no hesitation in using them again! Cheers Ben Mat E92 M3
They were brilliant to buy off . I brought a Mini from them Sam was rely helpful and Ben took me on test drive and he made me fell at ease . I would definitely recommend them for anyone to buy a car from them ..like to thank to Ben who helped us . Definitely would buy , recommend them to anyone !! Thanks Guys !
Ben is as super helpful and it was so easy to buy from. The cars in the garage were so clean and looked after and they will help me find another car in the future. I look forward to going to the garage and having a lovely experience.
I Brought a lovely Mini Cooper S from these guys and what a stunning car! They found me exactly what I was looking for plus more at no extra cost. Also accepted a part exchange. Amazing service, Thanks so much 🙂
*****First class service from Ben! start to finish! Nothing was to much trouble for him – helpful, knowledgable and was only a phone call away! ***** I know where to come for my next car! Thank again! Luke.
Excellent service from start to finish. Without doubt the easiest car I’ve ever bought! Sam and Ben were fantastic and had everything arranged when I arrived so that the handover was complete in a matter of minutes. You will not find a better dealership to buy quality cars from. Huge range of stock and a extensive knowledge of everything in the showroom.
Traded in my Golf GTD with this company and purchased my Golf R through them, Excellent service nothing was too much for this company, Golf R was immaculate as described on website very very easy swapping of vehicles as past experiences of bigger car garages have been terrible!!!!!!I I would highly recommend to anyone who wants to purchase an honest car to purchase one from these guys🤙.
Good communicators pre and post purchase. Most welcoming and accommodating. Picked me up from the station and gave me the time to really look round the car and take an extended test drive.
Delighted with the communication and service received from first contact right through to purchase – 900 mile round trip to test drive and the photo’s & description were spot on – not in the habit of buying cars, but would certainly look at their stock list again if i was considering
Very helpful salesmen who were entirely honest about their vehicles. Guided through the choice of stock very well and i was able to make the purchase with no pressure whatsoever. The chaps were very knowledgeable and were happy to address any queries or concerns with integrity. The site is well stocked with a good choice of cars dependant on budget and needs there should be something for most people.
Big thanks to the duo team, really great guys to deal with. Very helpful communication over the phone before viewing the car. Upon arrival It was a friendly relaxed environment and we were left alone with a cup of tea to view the car in peace. Buying my 335i from this garage was the best experience I’ve had buying a used car. Hopefully I’ll be back in a couple years time to trade in and upgrade!
A great experience from the first phone call to driving away in the car. Nothing was too much trouble and the car was immaculate as described in the advert. Would recommend Sam Smith Retail Ltd to everyone.
Excellent service, car was not just as advertised for a change, it was better! 1st class service, no hard sell and a pleasant environment. Can’t thank Them enough for their help.
Bought an Audi A1. Really helpful gents and no pressure for the sell.. Let you look at your leisure around the car and take you for test drive when your ready. All the cars there are in great clean condition. Also they give you great pointers in regards to operating the car etc. Very honest. One thing I really loved was the tyres and brake discs, most other places I went to look were rusty but they were all sparking at Sam Smith Motors. They are really thorough with the cars before selling on, I felt very happy and comfortable spending my money here.
Fast and efficient service, good cup of tea. Very happy with the car.
I bought my c63 amg from these guys & the customer service was on a whole new level! Every step was simple & hassle free just the way I like to buy a car. The car itself was everything I’d been looking for! I’d found it on a Sunday evening & by Monday night it was in my garage. I would highly recommend these guys, professional, reliable, & go the extra mile to make your purchase a breeze. Thanks again guys..
What a pleasure it was buying my c63 amg through these guys! Every step of the process was made super easy & the speed of the turn around was something I’ve never experienced before. Professional, reliable customer service with the car being described Online exactly how I picked it up! I wouldn’t hesitate to use these guys again as buying a car was made super easy and they really went the extra mile to make sure I was comfortable with the car I bought! 10/10 from me 👌🏼
This is the 2nd car I have bought from Sam Smith. Very professional service . They are lovely people and have a good range of vehicles in stock . My parents have also bought cars from Sam Smith and have never had a problem . I thoroughly recommend these guys !!
Fantastic customer service throughout. I am delighted with my car. The sales person was wonderful (I wish I could name him personally but I’m not allowed to ). I wish I could give him an extra star !! ! There was no pressure to buy; just a genuine desire to make sure that I was happy and that the car was suitable for what I wanted. Car exactly as described and the paperwork was very easy. Would definitely use them again and recommend them very highly. Juliette – the delighted new owner of a VW Golf.
Excellent car buying experience. One of two cars narrowed down by Autotrader search. Arranged to see this one first as nearer to home and lower mileage. Dealer was exceptionally helpful in agreeing an out of hours appointment. Car was everything I hoped for and exactly as advertised, which was confirmed by a very enjoyable test drive. Left a deposit and collected the car the following weekend at another out of hours appointment. Very helpful, professional and accommodating dealer selling high quality cars.
The staff who both helped me with my purchase were both very professional and pleasant to deal with. Hassle free dealership with a great attitude to sales. I would go back there to buy or sell again.
I must say a huge thank you to all the guys down at SSMR. I have bought 2 vehicles from them now, and on both occasions their help in finding me what I wanted, their patience, and experience, was second to none. Based only 10 minutes off J21A on the M1, they are perfectly located in the centre of the country, and with the quality of stock they hold, they are certainly worth a look in the door! Whatever vehicle you are looking for, give these guys a shout, as they will be more than happy to help get you in it! ⭐️⭐️⭐️⭐️⭐️
From start to finish the vehicle details & communication was on point , highly recommended.
A word for Ben and Sam, absolutely 🔝 lads. Couldn’t have asked for a better service, they advised me well, went the extra mile for me and in result I drove off with my dream car. 5⭐
From start to finish the vehicle details & communication was on point , highly recommended.
The service from Sam Smith cars was first class. Opening up early on a weekend at a time to suit me. The car was well beyond my expectations. The salesman left me to have a look around at my own leisure which made a huge difference not to feel the usual hard sell routine of a lot of car sellers. Collection was once again arranged around me with the garage opening up early for me to collect the car. Whats not to like about this company!
I can’t rate Sam Smith Motor Retail enough, this is the second car I have purchased from them and had an equally amazing experience. I purchased a VW Golf GTD and a BMW 330D and both cars have been faultless. The also gave me great trade in prices on my old cars. I will be back for car 3 and then 4 once my daughter passes her test. Top job by the hole team, amazing quality at decent prices.
A First class professional and friendly service throughout from Sam Smith Motors, Their knowledge of the cars they have for sale helps reduce the stress you can sometimes encounter with dealerships, Making the whole process relaxed, friendly and calm which gives you time to make that final decision to buy or not much easier…. Highly recommended
I was really satisfied and happy with the help and customer service I received. They were able to quickly source a car based on criteria I gave them, at a more than good price. The car itself is perfect, exactly what I asked for and more. The process was quick and easy and I was able to make contact whenever suited me. Everything was explained and as a result made smooth and easy for me. I would highly recommend them to anyone.
I’ve just purchased a VW Scirocco from Sam Smith after searching for months for the right one. I dealt with Ben and from start to finish it’s been brilliant! Ben was professional and helpful from the start and throughout, answering all questions I had about the vehicle in detail and really putting my mind at ease after having a bit of a nightmare with used car dealerships in the past. There was no pressure to buy and Ben left me to take my time looking around the car and making my own mind up on it. Once I’d decided I wanted the car they even put it through a fresh MOT for me and gave it a clean ready for collection. The AA warranty as standard is a nice addition and gives peace of mind. I couldn’t recommend Ben and Sam enough, a great vehicle and a great set of guys, honest and trustworthy, Ben makes a quality cuppa too! I’ll definitely be back next time I’m looking for a new car!
Really easy to deal with the team, and the car was as described, great service, and certainly put my local main dealers to shame!
I needed a vehicle at very short notice. It didn’t fall within their usual range of vehicles and consequently Sam undertook considerable work and research on my behalf to fulfil the request. The result was a great quality vehicle which met and in some aspects exceeded my brief. It was sourced, delivered and tow-bar fitted all within the space of a week. Exceptional customer service from Sam and his team.
Genuine nice guys selling nice cars. It was nice to be treated as a normal motorist and not a single female who hadn’t a clue. Nothing was a big issue for these guys, and I got myself a lovely little bargin.
Absolutely fantastic dealership. Bought my M5 from them and it was the smoothest sale ever. Love my car to bits and will be going back to Sam in January to buy the mrs her AMG. 5/5
Great purchase experience , seemed knowledgeable and enthusiastic , yet not your usual ‘pushy’ second hand cars sales person . I bought the vehicle without a test drive based upon the advert descriptions, images and my conversations with Sam Smith Motors, I have not regretted this . All my questions were easily answered and I felt like a valued client through-out despite having no previous experience with Sam Smith Motors. The vehicle is great so far, it came professionally cleaned and delivered on a flat-bed with no issues and on time . I also extended my warranty easily and for not much more than the advertised price . Its obvious we have some real car enthusiasts based on their stock . I would recommend Sam Smith Motors based upon my experience .
Very helpful and friendly (not pushy) sales staff, quality cars at a good price, defiantly recommend and would buy again from here.
I bought a superb Mini John Cooper Works and was astounded by how clean the car and showroom was. The communication and service was top notch, everything was as described and the car was even better in the flesh. Pretty much everything exceeded my expectations and thats saying something! The motor industry seems to be filled with non trustworthy people but Sam and Ben are quite the opposite! I would not hesitate to buy again from Sam Smith Motor Retail.
I bought the most beautiful fiat 500 from Sam Smith Motors and it was perfect. It was everything they said it would be and I love it! My experience was amazing from start to finish and the guys who run the joint are professional, friendly and super genuine. If you’re looking for a garage to feel relaxed with no hidden costs or surprises then look no further. Thank you for everything guys !
What can I say what a fantastic set up with superb vehicles.Sam and Ben are very helpful and professional also knowledgable. Not at anytime do they come across as just sales man. I will certainly return when we wish to swap one of our cars again .I will recommend to all friends and family Thank you both for your care and attention.
Great guys and a top class dealer. Vehicle was exactly as described and they appear to only stock the best. Both were extremely helpful and even managed to get me a better finance deal, the process was quick and I managed to drive away the same afternoon. I’ll definitely be recommending them to friends and family and they will be my go to in the future. I’ve waited a week to write the review and I have no regrets on my purchase.
Great service and I would recommend them to anyone looking to buy a new car
Stumbled upon an M3 which was perfect. Great service and would happily buy from them again. Thank you guys.
Sam and Ben were both friendly, knowledgeable and professional. They made sure the car was personalised to my specification and made the whole experience so easy. Highly recommend to anyone who wants 5* service!
I have now had 2 cars from Sam Smith motor retail and will come back here again. They have a vast product knowledge in what is a very broad field and I find that they are very critical of the stock they buyswhich means I’m confident that the car I’m buying will be a good one and that it will have been thoroughly checked over. I’ve found them honest and upfront in all my dealings with them and have no doubt that if I found any issues or problems with my car they would go out of his way to help.
Found the car I liked for sale and dropped them an email asking a couple questions. Had a good prompt response and arranged a time to view the car. When I got there I spoke to my point of contact who allowed me to have a very good look around the car with no pressure what’s so ever and took it out for a test drive, again there was no pressure at all. Upon completion of the drive I decided to buy the car and got a good price for my part ex. Buying the car was easy. I returned the following day and the car was ready prepped to a very high standard with all the relevant paperwork completed. I drove away in my new car a very happy customer. When the time comes to get another car I will be going back. It is clear they take great pride in their customer service and I would definitely recommend them.
Best experience we’ve ever had buying a used car. Sam and Ben are not your typical pushy sales types, genuinely nice guys who know their stuff! We love our new car and the after service was second to none! Will definitely be back in a couple of years for a sportier upgrade! Thanks guys.
I bought a superb John Cooper Works and was astounded by how clean the car and showroom was. The communication and service was top notch, everything was as described and actually the car was even better in person (even though the pictures were class to begin with) ! Pretty much everything exceeded my expectations and that’s saying something as I’m a particularly fussy customer! The motor industry seems to be filled with dishonest sellers with poor quality product, but not here. I have full confidence in the cars from here and would never hesitate to buy another car from Sam Smith Motor Retail, recommend them to my friends and family, or even sell my car. I wish buying all things in life was as hassle free as they are here. What a shining example of how the motor trade should be – keep up the great work guys! There are plenty out there that could learn a thing or two from you. Best wishes to you, Vee
Hole experience from start to finish was a pleasure nothing was to much hassle for Ben and Sam! Spent a lot of time at other garages looking for the perfect car and none were the condition of the vehicles these have very pleased with my immaculate golf r I brought and I will definitely use these guys again thanks again Sam and Ben!
I bought a car from Sam Smith motor retail a few months ago and I am very happy. The whole experience from start to finish was spot on. The knowledge of the cars from the salesman was impeccable and I felt very comfortable making a deal with a trade in by myself. It’s hard to find honest car sales people and I would thoroughly recommend Sam Smith. They genuinely care that you are happy with the car even after you have bought it unlike some places where you feel you are on your own as soon as you leave the forecourt. Ive had no issues with respect he car I bought. I would recommend this dealer to anyone and I’m sure we will do business again in the not to distant future.
The guys came out long after closing hours just to sell me the car as I couldn’t come sooner because of work. They gave me the time to properly check it, which was really good of them, they’re really good lads. The 330d M is insane and in immaculate condition with all service history and receipts provided for a good price. I would definitely recommend Smiths Motors.
Highly recommendable, this is the 3rd car I’ve had from Sam, once again I have walked away with a great car and couldn’t be happier.
Having looked at a few cars before going to Sam’s garage, Sam and Ben were a breath of fresh air in the whole experience, there was no hard sell or tough haggling, Sam gave us a brief history on the car then left us alone to look at the car without him hanging over us. While Sam went out with myself for a test drive my wife was left going through the service history etc, Ben was chatting with her and was very knowledgeable about the cars they had in and cars in general. On the day of collection Sam picked us up from the train station making it a simpler way of collecting the car. Would fully recommend their garage to anybody looking for a sensibly priced good quality car.
Recently brought a car from Sam and his customer service was second to none. A genuinely nice man that went that extra mile to get the car I was buying to me and even took my old car away. The car is excellent and exactly as described, if not better. Sam even took the time to explain the features/controls within the car. I would highly recommend, as they’ve made me one happy lady.
Top class service as always, Sam went out his way to find the perfect car even though he didnt have one in stock.. he well exceeded my expectations with getting the wheels powder coated and windows tinted before I collected. could not reccomend the service highly enough. thanks again Sam 5* as always
Rocco (Scirocco R) going strong, despite its driver. Highly rate Sam Smith Motor Retail LTD for anyone looking for their next car.
Fantastic service, no pressure and Sam goes that extra mile to help sort everything out. 5*
After looking for some time for a good BMW 125i I found a beauty at Sam Smith Retail. The guys were great from start to finish, the car was well prepared, all documents and a thorough test drive were offered, they gave a very fair price for my trade-in and assisted in having it delivered up to me in Yorkshire. Having had the car a few weeks it’s a blast and I’m very happy with the service and care I received from Sam Smith retail, they are well informed on their cars and are not your typical hard-sell people. I have no hesitation in recommending Sam Smith Retail!
Bought my 18 year old son’s first car from Sam Smith Motor. The whole experience from beginning to end was professional, informative and very friendly. I completely trusted Ben who dealt with us, he was upfront, didn’t push the sale but at the same time made us want to buy from them. I highly recommend this place for anyone looking for a car. It’s nice to do business with such a lovely company. Keep up the good work.
Sam the owner is top class for sales and after sales very impressed top guy , highly recommended
very knowledgeable, friendly and helpful, straightforward and honest dealers. would deffo buy from again.
A very enjoyable experience what a plesure it was to deal with sam a very nice man and so easy to get on with
My sons just taken delivery of the stunning Renault Clio RS 200 and Sam couldn’t have been more helpful. Kept us informed of everything all the way through the process and made us feel very welcome after our long journey to collect the car. Definitely would buy from here again… thanks guys 😀
What a professional company – friendly, knowledgeable and not in the least pushy! High quality vehicles, spotlessly clean, correct paperwork and an effortless transaction. I would and will recommend Sam and Ben to anyone who wants to buy a used car with confidence….what a team!! Worth the 6 hour round trip and it will be the first place I go to when my latest purchase needs replacing
Drove 120 miles from London to buy a Seat Ibiza from Sam. He and Ben gave excellent customer service, and could not have been more pleasant to deal with. Lovely car. Well worth the journey. Highly recommended dealership.
Couldn’t recommend enough. Helpful, knows what he’s talking about and doesn’t put any pressure on you at all. I was very nervous as I’ve always drove the same car, he put me at ease, made sure i knew everything I needed to know about the car and was very patient with me. Wouldn’t use anyone else in the future when buying a car!
What can I say except amazing service from start to finish. We contacted Sam on a Saturday to view a Mazda 2 sport although they were closed he was more than happy to meet us and let us view the car. On arrival Sam was helpful curtious and welcoming and put no pressure on us at all. The car itself was superb inside and out and after having a test drive and getting as much information as we could from Sam we bought it. We couldn’t ask for an easier deal.Sam even went the extra mile and helped us with the transfer of our private number plate. It was a pleasure dealing with Sam and we would highly recommend him
Very pleased with car I bought so far .Is not first time I bought a car from a garage but a is definitely a first time I felt I do a right thing:)Great customer service from both Sam and Ben they know them jobb for sure.Had a little issue with car but they made sure got sorted before they handle me a key . cheers:)
Excellent service.. recently bought bmw 335d car was everything expected from description and more. would fully recommend Sam smith Motors to any one.
Great service from start to finish👍🏼Would reccomened to anyone looking for a car 🚗
Sam Smith Motors was more than helpful: as a car novice Sam helped me making sure the car was right for me rather than what other dealers had done and tried moving me across to what they wanted me to buy. Very quick process from choosing the car to collecting it all happened in the same week, 1 week earlier than he had estimated so that was also fantastic! The whole experience for me was 10/10 and couldn’t be happier. He also makes a killer cup of tea too.
The Customer Service is Excellent, Im very happy with my purchase. Quick and easy no hustle at all , 10/10 Will recommend. The car is well looked after.
Thanks very much for yours and Bens great service. I am really enjoying the Mini I brought from you and will definitely recommend you to anyone.
Absolutely brilliant place with such great customer service. We saw the car online but unfortunately it’s already been sold by the time we got to the garage. Never the less They found the exact same car! Not just the same make and model but the colour, gadgets inside and even the alloys were the same colour! He even topped it by the new car being slightly younger and less miles! With a cuppa always on hand in the office, great prices and friendly staff, you can’t ever go wrong using Sam Smith Motor Retail!
I’ve been an AA member for 30 years, and therefore Sam Smith’s AA approval was an important sign of high standards for the vehicles being offered. There was a good range of choice and Sam helped clarify my options. My existing car was taken in part exchange and for that, and my purchase, Sam made the paper work etc an easy process A week after purchase, I was phoned to make sure everything was OK: this was a nice touch, and appreciated.It was a pleasure dealing with Sam, who was professional, polite and friendly, plus I am very happy with the car.
Sam Smith Motor Retail Ltd was honest and friendly throughout. I never felt like i was being pressured into a sale. I would use this company again and would recommend others to do also.
Thoroughly professional service. Very responsive to enquiries (even on a Bank Holiday!). Nothing was too much trouble. Answered all my questions to make sure I was making the right purchase for me. I’d been looking for The Car for nearly 3 months. Everything he described about the car I bought was ‘spot on’! All the paperwork was completed promptly & ‘pain free’. Car was serviced, full MOT, Taxed & Valetted – Ready for me to pick up on time as promised! I would definitely recommend this retailer & use his company again. Thank you Sam Smith Motor Retail.
I saw my car on line and called sam shortly after, the first conversation was great, not pushy at all. I went to view the car that day and as Sam said the car was great, he defo knows a decent car. Everything was easy, professional and informative. The volvo c30 has been awesome and I cannot recommend Sam enough. Even though the car was at the lower price range I was treated as if I was spending thousands. I would defo visit again if I need a new car.
I recently purchased a VW Scirocco from Sam Smith Motors. I couldn’t be happier with the service and the car was nicer in real life than the photographs. It took viewing 4 cars before finding a dealer I felt comfortable with. Sam and Ben were very warm and welcoming and would defiantly reccomend this garage. I also like the fact they have their own workshop so all of the cars get prepared before sale.
Would have no hesitation at all recommending Sam Smith Motor Retail Ltd. Great experience and communication right from the start. Very accommodating and professional with no hard sell at all. They don’t need to because they are very genuine and only want people to make a purchase if they wish to. After sales service has been fabulous too. Well worth the extra miles and time to travel to them. Quality car and quality service. Would return to them again in the future.
After having a bad experience previously when purchasing a car, I felt instantly at ease when buying from Sam Smith motors. Such a nice genuine guy. We had visited every car dealer in Leicester and these were by far the best. I bought my 207 a few months back and I’ve had no problem what so ever. Would definately recommend.
My experience with sam smith motor retail was excellent due to the customer service from the company. All of my questions and queries were answered and i was very comfortable when spending a large amount of money on one of his cars.
Helped me choose the right car for me, rather than trying to sell me something I wasn’t interested in, he listened and knew exactly the right car that would fit what I wanted.
I found this trader very helpful upon my first enquiry of the car & happy to see me at weekends. Furthermore since purchasing the vehicle Sam has been in contact with me to ensure I had no issues or concerns, when I had one minor issue he acted swiftly to sort out this issue. Lovely guy with a passion for cars.
Recently brought a car from sam and his customer service is excellent something he can be proud off.A genuine bloke who goes the extra mile. The car is excellent exactly to the description .Part exchange was very easy and even included new number plates being made and delivered. Would highly recommend this dealership. Will definitely be looking here first in the future. Thanks sam
Second car from Sam now, again he provided excellent service. The car was both serviced and MOTd. Purchased car is in perfect condition, really happy with it.
Fantastic Trader!! Told me every thing I need to know about the car. Grate customer care, Would Definitely buy from again
Very positive. Sam and Ben were great to deal with
I was so pleased to arrive at the garage to find a great Mazda MX5 – Sam was really helpful and certainly not pushy in helping me decide on buying the car. It dint take long, the car was really well presented ( pretty much brand new) Great service all the way through and even better that will be able to look after the car for anything I may need for the future. Great place and trustworthy.
Second car from Sam now, again he provided excellent service. The car was both serviced and MOTd. Purchased car is in perfect condition, really happy with it.
Fantastic Trader!! Told me every thing I need to know about the car. Grate customer care, Would Definitely buy from again
Very positive. Sam and Ben were great to deal with
Excellent service, pleasant, professional, very helpful garage, will recommend to friends and family.
Bought a Mini not long ago from Sam and from start to finish the buying process was easy and hassle free. Can’t recommend Sam more if you’re looking for a reliable car at a sensible price. Thanks again Sam!
Sam was really helpful and the car was in amazing condition. Overall, very happy with the service provided.
Rang Sam Smith Motor Retail Ltd on a tuesday to view a car then by the Friday it was on my drive! Really quick with no hassle, no hidden fees and a free service and MOT for the year. Sam’s a genuine nice guy who puts you before anything else. 100% cannot fault Sam Smith Motor Retail Ltd.
Great car, dealt with very professionally. very pleased.
I would definitely recommend Sam Smith motors !!! Picked up my new car from Sam a few days ago and I couldn’t be more happy with it. Quality car at a great price and great customer service ! Thank you so much !
I would definitely recommend Sam Smith motors !!! Picked up my new car a few days ago and I couldn’t be more happy with it. Quality car at a great price and great customer service ! Thank you so much !
I recently bought a Used car – Volkswagen UP! – from Sam Smith Motor Retail. From the original enquiry through to the actual sale, the service was excellent, and I was even contacted after the sale to ensure that everything was ok. I would certainly recommend them for car sales.
We recently purchased a car from this garage & received excellent service with no pressure to purchase at all & we were made to feel very much at ease. Sam allowed us to look at the car at our leisure & when we were ready to test drive the car he put our daughter at ease as she hadn’t drove for a few months & was very nervous. The car is in excellent condition with full service history. We collected the car a few days later & Sam made sure that we were happy with everything before we drove away. We even received a courtesy call a few days later to make sure that we were happy with our purchase & that everything was ok. We would highly recommend this garage & when we change our car in the future this will be the first garage that we will go to.
Sam Smith Motor Retail provided me with a A* experience beating many main dealers iv been to when buying my Audi A3 black edition, nothing was to much and made me feel so welcome. Also a great price on the car and great aftercare as well when my car developed a small fault 4 weeks after colection which Sam delt with straight away and resolved the issue with no dramas and even supplied me with car for the day while my car was getting fixed. I can not fault Sam Smith Motor Retail and will deffenaitly be back !!!
I would consider buying another car from Sam in the future. The Seat Ibiza was well priced and readily available for me to drive away. No sales pressure and helpful.
Buying a used car can be a stressful experience. If you’re about to spend a small fortune on a car it’s worth buying from somebody you can trust. My family and I have had our cars serviced at this garage for years and have always been pleased with the friendliness of the staff and the quality of work done on our cars. I recently needed a new car, so it was a no-brainer to get it through Sam’s dealership. I was looking for a specific make and model, and Sam was able to source the right car. The whole process was quick, smooth and painless. It’s worth going in to chat with him even if he doesn’t have the right car for you in stock, as they might be able to source one for you. I really couldn’t recommend enough to anyone looking to buy a car or looking to get their car repaired / serviced
Great service from start to finish. Sam answered all questions and helped me with the big decision of buying my car. Very happy with my car and everything that was promised has been delivered. When the time comes to get my next car I will be getting in touch with Sam highly recommended
I purchased a Vauxhall Corsa from Sam very recently and was pleased consistently with the amazing level of service he provided. The entire process was simple, concise and helpful. The car was absolutely perfect and of a more than reasonable price. This establishment prides itself on customer loyalty and it’s easy to see why, you will not be disappointed.
I Purchased an Audi A4 S Line from Sam Smith Motors Leicester Everything in the advert was correct no misleading comments or pictures , a very honest and truthful experience, they where also very informative and helpful with all aspects of buying the vehicle. I was allowed a good test drive and told of any issues which there where none, I also received a follow up call to make sure all is well after a few days of owning the car I am very satisfied with dealing with Sam and his company and I would highly recommend them to anyone looking to buy a car thanks for the great experience Sam
I rang Sam as I had seen a corsa for sale online. He arranged a suitable time for me to go and view/test drive the same day. He gave us time on our own to look around the car. After we agreed a sale, Sam kept me up to date with the status of the vehicle and again agreed a suitable pick up date/time. I was very impressed with Sam’s professionalism. Since collecting my car, he has rang me to check all is well. I would highly recommend this dealer. I wouldn’t hestitate to go back- even for a service/MOT. Will be telling my friends and family about him.
Recently purchased a car from Sam, I had been on the lookout for several months for a specific model and colour, I contacted Sam when I saw exactly what I was after advertised on his FB page and he was a pleasure to deal with from the start, I was buying the car to export it to the Republic of Ireland and hadn’t much free time to fly over to view the car so I bought it directly over the phone on his word and had it delivered. The car was exactly as described when it arrived, as well as being freshly valeted, serviced and mot’d, a man of his word who I would happily deal with again.
We recently purchased a second hand Fiat 500 1.2 from Sam Smith Motor Retail Ltd and are absolutely delighted with this car. We had not had a Fiat 500 before and Sam went out of his way answering all of our questions, giving us a good test drive, and above all did not pressurise us with our decision to buy. It was obvious Sam only sells high calibre well looked after second hand cars, and we particularly like the fact that we will be able to have the car serviced and MOT’d here and that the car has a three month warranty with the option to extend this if we wish.
I recently had the pleasure of buying a car from Sam. I found what I was looking for on Auto Trader and contacted Sam by email. Despite being on holiday in Mexico he responded very quickly and even gave me an initial part exchange offer for my car. We arranged to go and see the TT Convertible on the weekend after he got back and it was totally as advertised. The test drive was great and when he then drove my part exchange he offered me £500 more than when he had not seen it. So the deal was done. We went away very happy having not been pressured in the slightest. The car was then serviced, valeted and had a new MOT. We picked it up the following weekend and are loving it. The whole experience was painless and I would definitely recommend Sam.
Once again Sam has sold us a brilliant car! I chose Sam again as I bought my car off him 6 months ago and I was that impressed of the service I gave him a call to see what cars he had available when it came to getting my missus first car. He’d just had a car come in that was exactly what she wanted so he got it ready for us to view just a few days later! Excellent service, excellent cars, fantastic prices! Cheers Sam, the missus loves her new car!
Great car at a fair price and Sam was very helpful